No — we are out-of-network providers, which means we do not bill insurance companies directly. All services at Primal Recovery are paid out-of-pocket at the time of your visit.

However, many of our patients are still able to receive partial reimbursement from their insurance depending on their out-of-network physical therapy benefits. In these cases, we can provide a superbill, which is a detailed receipt you can submit to your insurance company for potential reimbursement.

We also accept HSA and FSA cards, which many patients use to pay for their care.

Why We Choose Not to Work Directly With Insurance

Our decision to remain out-of-network is intentional.

Traditional insurance-based physical therapy often requires providers to:

• See multiple patients at the same time
• Follow insurance-driven treatment limitations
• Discharge patients early when visits run out
• Prioritize insurance requirements over patient goals

At Primal Recovery, we believe your recovery deserves more than that.

Our model allows us to provide:

• One-on-one sessions with a Doctor of Physical Therapy
• Fully individualized treatment plans
• Objective strength and performance testing
• Treatment based on what you need — not what insurance dictates

Whether you are:

• an athlete trying to return to sport, or
• an active adult who wants to stay strong, pain-free, and doing the activities you love

Our focus is helping you recover fully and build long-term resilience, not just temporarily reduce symptoms.

Fee-for-service physical therapy has proven to be both more efficient and cost-effective compared to traditional PT models. Unlike the traditional model, which often involves lengthy wait times for primary care appointments, meeting deductibles, paying co-pays, and receiving subsequent bills, our approach guarantees 1-on-1 care with the same PT for your full hour appointment, every time. This streamlined process not only saves you time and money but also ensures faster recovery and a quicker return to doing what you love!

No, a doctor's referral is not required for cash-based physical therapy at Primal Recovery PT & Performance. This eliminates the need for scheduling appointments with your primary care provider, saving you both time and money. Rest assured, our therapists are trained to identify any issues that may require further medical attention and will assist you accordingly.

As a new patient, your initial appointment will be a comprehensive evaluation lasting one hour. During this session, your therapist will assess your current impairments, conduct a movement screen to identify any dysfunctions, and begin treatment to alleviate your pain. Following the evaluation, your therapist will create a personalized plan of care, outlining the necessary follow-up sessions to address the root cause of your pain and prevent its recurrence.